Thank you for being a customer and visiting us at Hortus Salutem AB. Our terms regarding shipping policy:
Processing time for orders
All incoming orders are processed within 1-3 working days. If there is a sudden increase in volume, a possible delay may occur. In the event of a longer delay, you as a customer will be contacted with information about this.
Shipping prices and calculation times for deliveries
Price for shipping is from SEK 29 within and is based on weight. Packages are sent with PostNord.
SEK 29 for packages up to 250g
SEK 39 for packages from 251g to 500g
SEK 59 for packages from 501g to 1000g
SEK 79 for packages from 1001g to 2000g
Free shipping on orders over SEK 299.
Estimated delivery time:
- Within Sweden: 1-3 days
- Outside Sweden: 14-40 days depending on the country
Order confirmation and tracking
When you as a customer place an order on an order, you will receive a confirmation email to your email. This email will also contain a tracking number for your order.
Return of goods
If the item you ordered should be damaged or destroyed during shipping, we at Hortus Salutem AB are responsible for this. In case of any damage, please contact us via email and we will get back to you with a solution within 24 hours. Save the packaging and the product.