Price for shipping within Sweden is from SEK 29 and the price for shipping is based on weight. We send our packages with PostNord. Free shipping applies to orders over SEK 499.
Shipping prices for herbal products & accessories:
Up to 0.25 kg - SEK 29
0.25 kg to 0.5 kg - SEK 39
0.501 kg to 1.0 kg - SEK 49
1.01 kg to 2.0 kg - SEK 59
Orders over SEK 499 - free shipping
Shipping prices mugs & clothes:
Shipping costs SEK 67.50 for first products, as they are sent from an external printing company. If you order more products, only SEK 11.75 / t-shirt is added.
Shipping costs SEK 77.88 for the first products, as they are sent from the printer. If you order more products, only SEK 16.95 / mug is added.
The shipping price is calculated at checkout before payment
Estimated delivery time accessories & herbs:
Within Sweden: 1-3 days Outside Sweden: 14-40 days depending on the country
Estimated delivery time T-shirts & Mugs
Within Sweden 5-7 days Outside Sweden: 5-7 days
Order confirmation and tracking
When you as a customer place an order on an order, you will receive a confirmation email to your email. This email will also contain a tracking number for your order.
Processing time for orders
All orders are processed within 1-3 working days. If there is a sudden increase in volume, a possible delay may occur. In the event of a longer delay, you as a customer will be contacted with information about this.
If the item you ordered should be damaged or destroyed during shipping, we at Hortus Salutem AB are responsible for this. In the event of any damage, please contact us via email and we will get back to you with a solution within 24 hours. Save the packaging and the product.
We always strive to exceed your expectations and make you a satisfied customer. But if for some reason you are not completely satisfied with your product, we are just an email away.
We understand that it can take time to evaluate a product and we want you to have the opportunity to use it in peace and quiet. That's why we offer a 14-day money-back guarantee on all our products.
Should you need to take advantage of our money-back guarantee, please contact us at email@example.com and include your order number and a brief explanation of why you are not satisfied. We will make sure you get a quick and smooth refund.
We want it to be easy and safe to test our products and we are proud to offer such a generous refund policy.